Alabama Power is sending some customers a $5 rebate: Hereâs why
The Alabama Public Service Commission says some Alabama Power users will soon be receiving a $5 credit after the company went over their 6.15% profit cap allowed by the state in 2023.
“When there is an overage earned, it goes back to the customer,” said APSC President Twinkle Andress Cavanaugh in the commission’s Feb. 6 meeting.
“And the typical residential customer using 1,000 kilowatts will receive a $5 credit on their bill for overpayments from this past year.”
Approximately $14.8 million will be returned to Alabama Power customers over the coming months, according to the APSC.
This will not be the first-time customers have received a rebate. In 2023, $62 million was returned to customers across the state which amounted to roughly $23 per person.
Many customers have already expressed concerns about being overcharged in 2024, as AL.com recently reported.
“The good people of this state know that this MONOPOLY is using us and charging us what they want to,” someone tweeted on Jan. 26.
“I’m freezing in my house with absolutely nothing on and running a $300 light bill. Just so Alabama Power knows, we know what you’re doing. And it’s ridiculous.”
The company has hasn’t had a rate increase in about a year, after a series of adjustments it attributed to federal mandates, inflation and economic conditions.
Alabama’s extreme cold snap in late December/early January is more likely to be the reason behind climbing power bills according to Anthony Cook, communications principal with Alabama Power.
“Recent extreme cold temperatures throughout the state have caused customers to use more electricity than they normally would, and in some cases, the results have been higher power bills,” he told AL.com previously.
“The power bills our customers are seeing this month [Jan.] show how much power it took to keep our homes warm when it was 20 degrees outside for several days in a row. In fact, the average low temperature across much of Alabama was well below freezing for the first three weeks of the year,” he said.
Representatives for Alabama Power did not immediately respond to a request for comment about the upcoming rebates.